At Tumblewave, every piece is carefully packaged and prepared before it makes its way to you.

Where We Ship

We currently ship within the United States only.

Processing Time

Orders are typically processed and prepared for shipment within 2-3 business days. Business days are Monday through Friday, excluding holidays.

Because our jewelry is created in small batches, processing times may occasionally vary during new collection launches or busy periods.

Shipping Costs

We offer a flat-rate shipping fee of $5.95 on all U.S. orders.

Delivery Estimates

Once your order has shipped, most U.S. orders are expected to arrive within approximately 2–5 business days, depending on your location and the shipping carrier.

Delivery times are estimates and are not guaranteed arrival dates. Weather, holidays, carrier delays, and other circumstances outside of Tumblewave's control may affect delivery times.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package.

Shipping Problems

If your package is delayed, missing, or arrives damaged, please contact us at info@tumblewavestudio.com with your order number.

For damaged packages, please contact us as soon as possible and include photos of the package and the jewelry so we can help.

If your tracking information shows that a package was delivered but you cannot locate it, please check around your delivery location and with household members or neighbors. If you still cannot find it, contact us and we'll be happy to help determine the next steps.

Tumblewave is not responsible for delays caused by the shipping carrier once an order has shipped, but we'll always do our best to help you track down a problem.